/ International Shipping: All around the globe
- We can ship nearly everywhere from Our store in Seoul, S.Korea by FedEx.
- The shipping cost
For purchases over 200 USD: Mode-Man is charged.
For purchases less than 200 USD: A shipping cost of 30 USD is charged.
- Return Cost: You must pay a round charge
/ Estimated Shipping Times:
- The products are delivered after the payment including all extra charges is completed.
- FedEx Express: 3~7 business days. (It varies depending on your location)
- Please take consideration that the products of your order may be unavailable to cancel or delayed in shipping according to the product's type.
/ Customs & Import Information
- If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which levies once your package reaches your country. These charges must pay by the parcel's recipient (the customer). We have no influence on these charges and cannot tell you what the customs fees will be, as customs policies and import duties vary widely from country to country. For the more information regarding import fees and taxes, please contact your local customs authority.
- We cannot undervalue orders or mark them as a gift.
- You will not be charged with import duties for the products under the amount below.
U.S: 200 USD
Australia: 1,000 AUD
Japan: 10,000 JYE
Singapore: 400 SGD
Malaysia: 500 MYR
- It varies depending on your country. Please check this condition before the payment.
- We are not responsible for any extra customs and/or brokerage fees, or delays in shipping caused by the customs authorities.
- The customer takes full liability for all delivery charges, return shipment costs, customs charges, and handling fees if they refuse to accept a parcel due to import duties or taxes.
- The customer takes full liability for all delivery charges if a package is returned due to incomplete contact information (e.g. wrong address, missing house number, etc.).
/ Return & Exchange Policy
- You can return all items within 14 days of receipt.
- Additional shipping cost for return or exchange merchandise is different, and it is your responsibility.
- Return and exchange would ONLY be accepted as long as the product is in “Brand New with Tag” condition. “Brand New with Tag" condition includes The Original Tag, No wear, No wash, No damage, No odor, or No stain at all.
- Extra shipping cost and other possibilities such as items lost or damage would be your responsibility.
- If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance as we do not guarantee that we will receive your returned item.
/ How to return or exchange.
- FedEx bills and invoice for returning package are enclosed in your package box. You may re-pack the box with the enclosed Fedex bills, and call any FedEx office around your place to pick up the item.
- An additional shipping fee charges to you, and the cost is different by your location. You will receive the exact shipping cost through your e-mail when the shipment begins its process. We do not cover incurred custom fees. In this case, we need to deduct it from the refund total. If you have additional questions,
B1 197-14, Donggyo-dong, Mapo-gu, Seoul, S.KOREA, 03993